Monika brings over a decade of experience in healthcare administration, paired with an unwavering dedication to excellence, compassion, and team success. Her leadership is grounded in operational expertise and a deep commitment to the people she serves — both patients and colleagues. A certified Medical Assistant through Bryman College, Monika is a powerhouse of both technical expertise and human connection. She’s a master of multiple practice management systems, streamlining complex workflows with ease and ensuring every clinic runs efficiently and effectively. Her skills in communication, problem-solving, and cross-team coordination make her a go-to leader for staff, providers, and patients alike. Monika’s leadership is defined by her genuine care for people — she’s an unwavering patient advocate and a trusted mentor to the BCH team. Known for her high standards and hands-on approach, she keeps our mission grounded in service, empathy, and excellence. We’re incredibly proud to have Monika leading operations at BCH — her energy, insight, and heart make her truly irreplaceable.